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Privacy Statement.

Please read the information below about using vPermit

I understand the below collection notice in relation to the provision of parking permits:

CellOPark hosts the vPermit system on behalf of USC Parking. All of the information collected on behalf of USC Parking in the vPermit system will be stored within Australia by CellOPark. Any personal information you enter into the vPermit system will be subject to the vPermit privacy policy.

 When you register for a vPermit you may be asked to submit personal information including, but not limited to:

  • a) your email;

  • b) your Uni ID;

  • c) your first name;

  • d) your last name;

  • e) your telephone number; and

  • f) your vehicle registration number(s).

After you enter your registration details, the vPermit system will send you a confirmation email and you will be asked to click on a link to to complete your registration. Any personal information you submit to the vPermit system will be used to process your registration by the parking operator. The parking operator may contact you if there are any issues with this registration. If you decide not to provide your personal information to process your vPermit registration, you will not be able to obtain a vPermit to park on the parking operator premises

Privacy Complaints

If you have concerns about how the University has dealt with your personal information, you are entitled to make a formal complaint. The complaint must be made in writing or by email and sent to the Right to Information and Privacy Coordinator, University of the Sunshine Coast – ML19, Maroochydore BC 4558 or email RTI@usc.edu.au Your complaint will be acknowledged, investigated, and the results of the investigation reported to you in writing.

If you are unsatisfied with the University’s response, you are entitled to refer your complaint to the Queensland Information Commissioner for review. Again, this complaint must be in writing and provide an address for correspondence. The postal address for the Queensland Information Commissioner is:

Office of the Information Commissioner
PO Box 10143